Create a maintenance required alert rule

The platform can notify you when maintenance has to be performed. Create this alert rule when you want to receive the alert regardless of the location of your asset.

Procedure

  1. Follow the steps in Create an alert rule to open the alert rule creation page.
  2. Select Maintenance required from the alert rule catalog on the left.
  3. The alert rule edit form appears:

  4. Enter the Title and Description and select the Severity of your alert rule.
  5. Select the Maintenance program in the drop-down list. The alerts will be raised for all assets associated with the program.
  6. Select the Status condition in the drop-down list. The alert will be raised when the selected maintenance status is reached for a particular asset (each asset will generate a separate alert). The condition Reminder or overdue will trigger 2 alerts for an overdue asset: the first alert will be sent when reminder status is reached and second alert will be sent on the overdue status.
  7. Define the application time of the alert rule. Should it Always monitor your assets on any day at any time or do you want it only to be monitoring your assets on certain days? For the second option, select ‘Scheduled’. Here you can select on which days, during what hours. By clicking the button you can add more time periods. To exclude specific days, enable the Exclude specific dates check-box and choose the dates on which the monitoring should be disabled. Clicking the button to add multiple exclusion dates. Additionally, you must define the time zone the platform should use for evaluating the alert schedule. By default the time zone of the current user is selected.

  8. By default, triggered alerts are only shown in the application. To enable the sending of notifications, click the Add notification button.
  9. Click the button.