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Sensolus platform
Learn how the platform can deliver business insights and how you can configure it
Alerts and reports
Learn how to be notified in case of anomalies in your business processes and how to extract reports with relevant data.
Management of alert rules
Create, edit, delete, acknowledge, comment on and customize an alert rule.
Comment on an alert rule

Getting started
Get started with the Sensolus solution
Sensolus platform
Learn how the platform can deliver business insights and how you can configure it
- Platform navigation
- Asset management
  Learn how to manage and customize your assets.
- Infrastructure management
  Learn how to manage and customize your infrastructure (for example, geobeacons or BLE zone anchors).
- Localization introduction
  What do we mean with a tracker location? What is the value of knowing your asset's location? and how are locations calculated on the Sensolus platform?
- Localization for connected trackers
  Learn how the locations of your assets are captured.
- Localization for BLE tag trackers
  Learn about the different components of a BLE tag tracking solution and its configuration.
- Information on network operator used by device
  Explanation on where to find information on the network operator your device is currently using.
- Utilization
  Learn how the utilization of your asset fleet can be monitored.
- Geozones
  Learn how to optimize process flows by getting more out of the location information of your assets by using geozones.
- Flows
  Learn how to monitor the rotations of flows of your assets through the supply chain.
- Maintenance
  Learn how to keep your asset fleet maintained in a timely and optimally way.
- Environmental sensing
  Learn how to follow up the conditions of your assets beyond location and activity.
- Dashboards
  Here you can learn about the different types of dashboard on the Sensolus platform.
- Alerts and reports
  Learn how to be notified in case of anomalies in your business processes and how to extract reports with relevant data.
  - Types of alert rules
    Overview of the different types of alert rules that are provided on the platform.
  - Management of alert rules
    Create, edit, delete, acknowledge, comment on and customize an alert rule.
    - Create an alert rule
    - Edit an alert rule
      Write short description here..
    - Delete an alert rule
    - Acknowledge an active alert
    - Comment on an alert rule
    - Customization of the subject and body of an email alert
      The subject and the body of the alert notification email can be customized. How to do this is explained here.
  - Alert insights
    Insights on the different types of alerts are provided via lists and dashboards. When looking at these pages you will get all information on passed and active alerts and be able to follow up all alert related to your fleet of assets.
  - Types of reports
    Learn more about the different type of reports and the different ways you can create reports from the available information on the platform.
  - Q&A of reports
    Questions and answers on the report functionality
- Customization
  Learn about the different ways to customize the Sensolus platform to your personal preferences.
- User management
  Learn how to manage users, permissions and security.
- Partner account features
  Learn about platform features only available to Sensolus partner accounts aimed at efficiently serving your customers and managing multiple organizations.
- API Integration
  All explanation on how to integrate with the Sensolus platform.
- 3rd party integrations
  Integrations with devices or platforms and the Sensolus platform.
- General information on the platform
  Everything that is not specifically related to a service but tells you something about the general characteristics of the Sensolus platform and solution
Sensolus Mobile app
Information on the Sensolus mobile app.
Devices
Information on all Sensolus hardware devices
Release notes
Stay up to date with the new and updated features and devices and read the latest updates on our services.
Glossary
Learn to know the most important terms and keywords used on the platform

Comment on an alert rule

If an alert is raised, it appears in the Active Alert list. Here it is possible to write a comment on the alert and assign the comment to a user of your organization. Do as following to comment on an alert rule:

Procedure

Go to Home → Alerts → Active Alert list.
In the Actions column of the alert rule select the update status icon.
A pop-up window will appear. Here you can:
1. Comment: write a comment about the alert rule you want to send to your peers.
2. Assign the comment to other users of your organizations.
3. Click Update.

Results

The selected users will receive the comment in their mailbox.