Delete and block a wrong Wi-Fi location point

Explanation on how to manually delete a Wi-Fi location point to clean-up your journey.

Seldom, but not never, you can see a very weird location point when looking to your journey or locations. You know this location can impossibly be real. For example: your asset jumps in 3 minutes from Amsterdam to Barcelona.

One of the possible reasons for this 'jumper' or bad location point is a problem with the location of a (combination of) Wi-Fi access point when your tracker uses Wi-Fi for defining the location.

If you want, you can remove a wrong Wi-Fi localization point yourself and block the (combination of) Wi-Fi MAC addresses used to avoid future mistakes.


Example of a Wi-Fi jumper

Figure 1. Example of a Wi-Fi jumper

How to delete and block a wrong Wi-Fi location point?

  • Go to the locations tab on the Asset Details page of the asset.
  • On the map, click on the bad location point. A call out will appear above the location dot on the map.

  • localization map call out

    Figure 2. localization map call out
  • Click on More location info to see the Wi-Fi details.
  • Now click on the link Delete this location and block Wi-Fi MAC address(es)
  • Another pop-up will appear. Here you can delete and block this Wi-Fi access point.

    Wi-Fi localization details

    Figure 3. Wi-Fi localization details

All blocked Wi-Fi MAC addresses can be found in the Wi-Fi page. Admin>Wi-Fi


Overview of blocked Wi-Fi MAC addresses

Figure 4. Overview of blocked Wi-Fi MAC addresses
Note: Deleted Wi-Fi locations are impossible to recover. Please delete with caution.